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Ancient Sculpture Gallery Frequently Asked Questions (FAQ)
Jewelry Museum Reproductions
What is your jewelry made of?
Our jewelry products are replicas of ancient jewelry masterpieces now in the museums around the world,
made of gold and silver, and sometimes adorned with precious stones. We offer jewelry in silver and in
various denominations of gold, from 14k to pure .999 24k gold, just like their ancient originals. We also
offer gold plated jewelry in up to 24k gold. The ancients treasured pure gold and used it to make objects
for their most important rituals. The famous pieces of Egyptian, Greek, Hellenistic, Roman, Byzantine, Inca
and Aztec civilizations would not last if they were made of anything less than 24 karat gold. In the today’s
museums around the world, ancient gold jewelry, coins and artifacts, continue to remind us of the enduring
beauty and elegance of pure 24k gold.
How much will shipping and handling be?
Shipping is free $0, included with the price of the item.
Do you offer discounts for sets of jewelry?
Yes we do. Where sets are available you would receive a 15% discount on the package composed of any
2 of the 4 categories - rings, earrings, necklaces, bracelets.
Can your jewelry be resized?
Please contact us if you have a specific size in mind and we will make every attempt to create your custom
size. In most cases the available sizes are displayed in the item's description. Rings can be resized to the
customers size before we mail it. Bracelets and necklaces can be adjusted longer or shorter at no extra
charge. Mostly necklaces and bracelets are made to fit any regular size wrist or neck. Rings are available
in several sizes - when placing your order please tell us your chosen size.
Custom Orders?
We do accept custom orders. Please let us know your desires and we will gladly give you a quote and lead
time of production.
Is your shopping cart SECURE?
Yes, your information is secure during the ordering process with a Secure Server Certification Authority.
VeriSign SSL Certificate protects e-commerce and other private information with 128-bit encryption, the
strongest SSL protection available anywhere. Statistically, it is safer to shop online with your credit card
than in a restaurant or department store. At AncientSculptureGallery.com, protecting your personal
information is extremely important to us. To ensure that you never have to worry about credit card safety
when you shop in our store, we use security software called Secure Sockets Layer (SSL), which is the
industry standard and among the best software available today for secure commerce transactions. When
you connect with our secure server, they exchange a handshake, which initiates a secure session. In most
browsers, look for a key or lock icon to indicate that you are in the SSL mode. From that point on during your
secure session, all the information sent between you and AncientSculptureGallery.com is protected by SSL
encryption.
How do I place an order?
Making a purchase could not be easier. Just browse through our on-line Shop, click on any items that you
wish to buy and put them into the shopping basket. After you have finished your selection, click on "Go to
Checkout" and you will be asked for a few details that we need to be able to satisfy your requirements.
Orders can be placed via our SECURE online shopping cart or by contacting us.
What payment methods do you accept?
We accept VISA, Master Card, American Express, Discover, Paypal, Diners Card, JCB, bank transfer,
personal checks and money orders, whichever is the most convenient for you (your item will be shipped as
soon as the check or the money order clear).
How will you confirm my order?
All orders will be confirmed via email on the day of receipt.
Do you charge sales tax?
Appropriate state sales tax will be added to orders shipped to residents of New Jersey.
In what currency are your prices?
All prices as well as shipping costs and taxes are in US Dollars.
How do you package and ship your merchandise?
The merchandise is carefully packaged and boxed in order to ensure safe transit. Items are sent insured.
How long does it take for delivery?
Please allow 2-3 weeks for order processing and shipment. Once shipped it takes about 7-14 business
days for ground transportation.
Do you accept orders and ship to other countries besides the US and Canada?
Yes we do, we can ship to almost any country in the world.
What is your Return Policy?
Item can be returned for a refund or exchange within 7 days of receipt. Please make sure that you read the
specifications carefully before placing your order. Custom made jewelry is not returnable. Buyer pays for
return shipping charges and all items must be returned insured. Refund will not be issued unless we
receive the item in its original condition. If you simply want to return the item that you have purchased, you
may return it within 7 days for a money back guarantee (minus shipping charges and 15% restocking fee)
provided that it is returned undamaged in its original condition. We take our relationship with our
customers very seriously as you can see from our feedback, please contact us first prior to returning your
item.
What is your Privacy Policy?
Your privacy is assured as it is of great concern to Ancient Sculpture Gallery. Ancient Sculpture Gallery
does not disclose, sell, trade or share any personal information that it collects to third parties, other than in
the course of completing a transaction, providing you with information that you have requested, or in
response to an investigation involving legal matters. AncientSculptureGallerys.com values the privacy of its
customers and subscribers. We will not disclose buyers information to third parties. We DO NOT trade or
sell email or physical addresses with or to other companies, or to organizations and groups seeking to
build mailing lists. We will not send email marketing 'spam' messages to subscribers or customers.
How do I contact you?
You can contact us by filling out our contact form or you can email us at
customerservice@ancientsculpturegallery.com. Our telephone is 1.201.880.7134. Our address is Ancient
Sculpture Gallery, PO Box 178, Garfield NJ 07026, USA.
Please contact us with any questions you have that are not answered here and we will endeavor to answer
them and add them to this page.
Jewelry Museum Reproductions
What is your jewelry made of?
Our jewelry products are replicas of ancient jewelry masterpieces now in the museums around the world,
made of gold and silver, and sometimes adorned with precious stones. We offer jewelry in silver and in
various denominations of gold, from 14k to pure .999 24k gold, just like their ancient originals. We also
offer gold plated jewelry in up to 24k gold. The ancients treasured pure gold and used it to make objects
for their most important rituals. The famous pieces of Egyptian, Greek, Hellenistic, Roman, Byzantine, Inca
and Aztec civilizations would not last if they were made of anything less than 24 karat gold. In the today’s
museums around the world, ancient gold jewelry, coins and artifacts, continue to remind us of the enduring
beauty and elegance of pure 24k gold.
How much will shipping and handling be?
Shipping is free $0, included with the price of the item.
Do you offer discounts for sets of jewelry?
Yes we do. Where sets are available you would receive a 15% discount on the package composed of any
2 of the 4 categories - rings, earrings, necklaces, bracelets.
Can your jewelry be resized?
Please contact us if you have a specific size in mind and we will make every attempt to create your custom
size. In most cases the available sizes are displayed in the item's description. Rings can be resized to the
customers size before we mail it. Bracelets and necklaces can be adjusted longer or shorter at no extra
charge. Mostly necklaces and bracelets are made to fit any regular size wrist or neck. Rings are available
in several sizes - when placing your order please tell us your chosen size.
Custom Orders?
We do accept custom orders. Please let us know your desires and we will gladly give you a quote and lead
time of production.
Is your shopping cart SECURE?
Yes, your information is secure during the ordering process with a Secure Server Certification Authority.
VeriSign SSL Certificate protects e-commerce and other private information with 128-bit encryption, the
strongest SSL protection available anywhere. Statistically, it is safer to shop online with your credit card
than in a restaurant or department store. At AncientSculptureGallery.com, protecting your personal
information is extremely important to us. To ensure that you never have to worry about credit card safety
when you shop in our store, we use security software called Secure Sockets Layer (SSL), which is the
industry standard and among the best software available today for secure commerce transactions. When
you connect with our secure server, they exchange a handshake, which initiates a secure session. In most
browsers, look for a key or lock icon to indicate that you are in the SSL mode. From that point on during your
secure session, all the information sent between you and AncientSculptureGallery.com is protected by SSL
encryption.
How do I place an order?
Making a purchase could not be easier. Just browse through our on-line Shop, click on any items that you
wish to buy and put them into the shopping basket. After you have finished your selection, click on "Go to
Checkout" and you will be asked for a few details that we need to be able to satisfy your requirements.
Orders can be placed via our SECURE online shopping cart or by contacting us.
What payment methods do you accept?
We accept VISA, Master Card, American Express, Discover, Paypal, Diners Card, JCB, bank transfer,
personal checks and money orders, whichever is the most convenient for you (your item will be shipped as
soon as the check or the money order clear).
How will you confirm my order?
All orders will be confirmed via email on the day of receipt.
Do you charge sales tax?
Appropriate state sales tax will be added to orders shipped to residents of New Jersey.
In what currency are your prices?
All prices as well as shipping costs and taxes are in US Dollars.
How do you package and ship your merchandise?
The merchandise is carefully packaged and boxed in order to ensure safe transit. Items are sent insured.
How long does it take for delivery?
Please allow 2-3 weeks for order processing and shipment. Once shipped it takes about 7-14 business
days for ground transportation.
Do you accept orders and ship to other countries besides the US and Canada?
Yes we do, we can ship to almost any country in the world.
What is your Return Policy?
Item can be returned for a refund or exchange within 7 days of receipt. Please make sure that you read the
specifications carefully before placing your order. Custom made jewelry is not returnable. Buyer pays for
return shipping charges and all items must be returned insured. Refund will not be issued unless we
receive the item in its original condition. If you simply want to return the item that you have purchased, you
may return it within 7 days for a money back guarantee (minus shipping charges and 15% restocking fee)
provided that it is returned undamaged in its original condition. We take our relationship with our
customers very seriously as you can see from our feedback, please contact us first prior to returning your
item.
What is your Privacy Policy?
Your privacy is assured as it is of great concern to Ancient Sculpture Gallery. Ancient Sculpture Gallery
does not disclose, sell, trade or share any personal information that it collects to third parties, other than in
the course of completing a transaction, providing you with information that you have requested, or in
response to an investigation involving legal matters. AncientSculptureGallerys.com values the privacy of its
customers and subscribers. We will not disclose buyers information to third parties. We DO NOT trade or
sell email or physical addresses with or to other companies, or to organizations and groups seeking to
build mailing lists. We will not send email marketing 'spam' messages to subscribers or customers.
How do I contact you?
You can contact us by filling out our contact form or you can email us at
customerservice@ancientsculpturegallery.com. Our telephone is 1.201.880.7134. Our address is Ancient
Sculpture Gallery, PO Box 178, Garfield NJ 07026, USA.
Please contact us with any questions you have that are not answered here and we will endeavor to answer
them and add them to this page.
Copyright © 2008 AncientSculptureGallery.com. All rights reserved.