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Design Architectural Elements

Can I order a unique design or place a custom order?

Yes you can. We require that you provide us with detailed explanation of what is that you want constructed and we will then take all the
work in our own studio and workshop. We will provide you with a lead time it would be required to complete your custom order and the
cost associated with it s production.

Do your fountains come with pumps included?

Yes they do. All fountains come with pumps and their water flow is tested for 1 full week to ensure 100% functionality. The fountains can
be displayed both indoor and outdoor year round. Because of added testing process please allow 6-8 weeks for creation and shipping of
our fountains.

Are your dimensions in inches or centimeters?

Dimensions are in inches - whenever space allows dimensions are both in inches and centimeters.

Are all wall reliefs and decorative plaques ready to hang?

Yes, they all come with a hook, hole, or other simple hanging device for easy wall hanging.

How do I place an order?

Making a purchase could not be easier. Just browse through our on-line Shop, click on any items that you wish to buy and put them into
the shopping basket. After you have finished your selection, click on "Go to Checkout" and you will be asked for a few details that we need
to be able to satisfy your requirements. Orders can be placed via our SECURE online shopping cart or by contacting us.

What payment methods do you accept?

We accept VISA, Master Card, American Express, Discover, Paypal, Diners Card, and JCB.

Is your shopping cart SECURE?

Yes, your information is secure during the ordering process with a Secure Server Certification Authority. VeriSign SSL Certificate protects
e-commerce and other private information with 128-bit encryption, the strongest SSL protection available anywhere. Statistically, it is safer
to shop online with your credit card than in a restaurant or department store. At AncientSculptureGallery.com , protecting your personal
information is extremely important to us. To ensure that you never have to worry about credit card safety when you shop in our store, we
use security software called Secure Sockets Layer (SSL), which is the industry standard and among the best software available today for
secure commerce transactions. When you connect with our secure server, they exchange a handshake, which initiates a secure session.
In most browsers, look for a key or lock icon to indicate that you are in the SSL mode. From that point on during your secure session, all
the information sent between you and AncientSculptureGallery.com is protected by SSL encryption.

How will you confirm my order?

All orders will be confirmed via email (if email address is included with the order) on the day of receipt.

Do you charge sales tax?

Appropriate state sales tax will be added to orders shipped to residents of New Jersey.

How do you package and ship your merchandise?

We are very careful about how our items are packaged and shipped. We do not want the item to break in transit! The merchandise is
either bubblewrapped or double-boxed in order to ensure safe transit.

In what currency are your prices?

All prices as well as shipping costs and taxes are in US Dollars.

From which countries do you accept orders?

We accept orders from worldwide. To see a list of countries from which you can place an order, please click here.

What shipping methods do you use?

Merchandise is shipped UPS/DHL/FedEx or common carrier (truck). The default shipping charges are for Ground. Our products which
are heavier then 50 pounds or over-sized in dimensions are shipped with Freight because of their weight. Large items are placed on
horizontal skids to ensure safe transportation.

Do you ship to other countries besides the US?

For shipments to countries outside United States, taxes, duties, customs and brokerage fees associated with ordering merchandise may
or may not be the responsibility of the receiver. Please check with your local customs office to verify the laws of your country

How much will shipping and handling be?

We base our shipping and handling rates on the actual weight and dimensions of the items you select (this cost also includes the
packaging). The shopping cart will calculate the shipping amount when you are ready to make the purchase - this applies to customers
from the United States of America only. For our customers outside USA the shipping and handling charge varies from country to country.
Because of this extreme variance the shipping cart does not calculate the shipping charges for countries outside USA and its default is
$0.00. If you live outside North America, let us know when you want to place your order and we will calculate the shipping cost to your
country. You can then go to the shopping cart and place your order.

How long does it take for delivery?

All the items in the on-line shop are manufactured by us, in strict rotation as orders arrive. These are made to order items - please allow
3-6 weeks for manufacturing and shipping. We will, of course, contact you as soon as your item is complete and shipped. Please see
our feedback satisfaction among our customers around the world.

What is your Return Policy?

Item is returnable within 7 days of the shipping date for money back guarantee (minus shipping charges and 25% restocking fee)
provided it is returned undamaged in original condition and packaging.

What happens if the item arrives damaged or is lost?

We insure our shipments - if your item is damaged by the shipper you must contact us the same day of the receipt, to open a claim for
replacement and present proof of the damage to the shipper. Please note that you will need to save the box and packing materials for the
shipper to inspect and provide pictures of the damage. The insurance is void otherwise. We will not be responsible for damaged
merchandise not in its original packaging.

Can I cancel my order after it has been placed?

If the customer cancels the order for no particular reason while the item is in production, the refund to be issued will be minus 30%
restocking fee.

What is your Privacy Policy?

Your privacy is assured as it is of great concern to Ancient Sculpture Gallery. Ancient Sculpture Gallery does not disclose, sell, trade or
share any personal information that it collects to third parties, other than in the course of completing a transaction, providing you with
information that you have requested, or in response to an investigation involving legal matters. AncientSculptureGallerys.com values the
privacy of its customers and subscribers. We will not disclose buyers information to third parties. We DO NOT trade or sell email or
physical addresses with or to other companies, or to organizations and groups seeking to build mailing lists. We will not send email
marketing 'spam' messages to subscribers or customers.

How do I contact you?

You can contact us by filling out our contact form or you can write us directly at email customerservice@ancientsculpturegallery.com. Our
telephone is 1.201.880.7134. Our address is Ancient Sculpture Gallery, PO Box 178, Garfield NJ 07026, USA.

Ancient Sculpture Gallery Frequently Asked Questions (FAQ)
Sculptures and Design Architectural Elements

What are your products in the Sculptures and Architectural Elements gallery made of?

Our products are made from strong high resistant Fiberstone/ Fiberglass and coated with stain finish. Fiberstone is a mixture of sand
and stones cast into the surface using terrazzo-like techniques. The surface is then sandblasted and chemically treated, and then hand
painted with an antique acid stain to give the appearance of aged stone. Since it is reinforced with a fiberglass backing, it remains less
fragile and lighter alternative to concrete and cast stone. By mastering the art of casting our products in fiberglass we manage to retain
all the detail or the original with the added benefits of less weight, greater strength, and product suitability for both indoor and outdoor
use. The advantages of fiberstone and fiberglass when compared to concrete, cast stone, and cement are that they are about half the
weight, are far less fragile, and much more resistant. These sculptures and architectural elements can be displayed both indoor
and outdoor in your garden year round.

What kind of coloring do you apply to the finished product?

We do not use paint color as brushing technique on our products, but are aging them with a rusting technique. Naturally, because each
piece is hand finished, there will be slight variations in the resulting antique finish. Thus no two products are identical and each piece we
produce is unique in itself. Each of the products in this gallery is pictured here in one finish, however, they are also available in several
other finishes. Please review available finishes below and specify at checkout (or email us after placing your order) your choice between
pictured finish and other optional finishes. Please review our listings to get a get more information of how these finishes look like.

Can fiberglass products be put outside?

Yes. They are excellent home decor decoration and great addition to any garden, yard, pool, or patio. However, few finishes are not
suitable for outdoor use - those marked with * below can be safely displayed outside. All of them can be displayed inside.