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Ancient Sculpture Gallery Frequently Asked Questions (FAQ)
Marble and Bronze Sculptures Museum Reproductions
How are your marble and bronze museum sculptures different from the other sculpture shops?
Our sculptures are EXACT REPRODUCTIONS IN CAST MARBLE AND COLD CAST BRONZE OR BRONZE
IN THE SAME SIZE AND DIMENSIONS as the great museum original masterpieces now housed by several
prominent world museums. All are casts faith, reproduced from molds created on the original classical
works now in the museum. Every mold is made by a 1 on 1 direct contact with the original object and
therefore it guarantees the highest possible authenticity of the reproduction (see some examples of our
finished products). These annexed galleries of cast molds make our collection exclusive and unique in the
world, as no permission will ever be granted by the competent authorities to subject historical
masterpieces to this process of reproduction again. These are collector items that can not be found
anywhere else in the world. We do not import products at very cheep cost from China, India, or Taiwan (as
most sculpture shops do) and then try to sell them to the North American customer several times higher
what was paid for. We do not import products (as most sculpture shops do) made of inexpensive plaster
that give cheep and kitsch look and feel to the product as soon it is touched and lifted like a feather. Our
museum sculptures are NOT made of resin or plastic. They are made of cast marble, which is extremely
heavy and strong, having a real ancient feel. An ancient patina finishing gives it an additional historical
value (you can choose not to have patina applied and keep it all white if you like). The statues can be
displayed both inside and out, they are weatherproofed.
Examples of our reproductions next to the museum originals:
Is your shopping cart SECURE?
Yes, your information is secure during the ordering process with a Secure Server Certification Authority.
VeriSign SSL Certificate protects e-commerce and other private information with 128-bit encryption, the
strongest SSL protection available anywhere. Statistically, it is safer to shop online with your credit card
than in a restaurant or department store. At AncientSculptureGallery.com, protecting your personal
information is extremely important to us. To ensure that you never have to worry about credit card safety
when you shop in our store, we use security software called Secure Sockets Layer (SSL), which is the
industry standard and among the best software available today for secure commerce transactions. When
you connect with our secure server, they exchange a handshake, which initiates a secure session. In most
browsers, look for a key or lock icon to indicate that you are in the SSL mode. From that point on during your
secure session, all the information sent between you and AncientSculptureGallery.com is protected by SSL
encryption.
How do I place an order?
Making a purchase could not be easier. Just browse through our on-line Shop, click on any items that you
wish to buy and put them into the shopping basket. After you have finished your selection, click on "Go to
Checkout" and you will be asked for a few details that we need to be able to satisfy your requirements.
Orders can be placed via our SECURE online shopping cart or by contacting us.
What payment methods do you accept?
We accept VISA, Master Card, American Express, Discover, Paypal, Diners Card, JCB, bank transfer,
personal checks and money orders, whichever is the most convenient for you (your item will be shipped as
soon as the check or the money order clear).
How will you confirm my order?
All orders will be confirmed via email on the day of receipt.
Do you charge sales tax?
Appropriate state sales tax will be added to orders shipped to residents of New Jersey.
In what currency are your prices?
All prices as well as shipping costs and taxes are in US Dollars.
How do you package and ship your merchandise?
We are very careful about how our items are packaged and shipped. We do not want the item to break in
transit! The merchandise is carefully packaged and boxed in order to ensure safe transit.
How much will shipping and handling be?
Shipping and handling is included in the price of the item, free for our customers in the USA. We do ship
worldwide - please contact us for a shipping quote to your country.
How long does it take for delivery?
If the item is in stock it will be dispatched immediately. If not in stock we will manufacture your sculpture
order in strict rotation as orders arrive. We aim to deliver the complete product to the end customer in 4-8
weeks from the time of receiving the order. Please contact us for a delivery quote.
Do you accept orders and ship to other countries besides the US and Canada?
Yes we do, we can ship to almost any country in the world.
What is your Return Policy?
We insure all of our shipments. If your item has been damaged during the shipping, please contact us and
we will make arrangements with you for the return and replacement of the damaged item. Please contact
us immediately so that we can file a damage claim with the shipper. Credit will not be issued unless you
notify us the same day you received the shipment and by providing pictures of the damage. Please note
that you will need to save the packing materials for the shipper to inspect. Insurance is void otherwise. We
will not be responsible for damaged merchandise not in its original packaging.
What is your Privacy Policy?
Your privacy is assured as it is of great concern to Ancient Sculpture Gallery. Ancient Sculpture Gallery
does not disclose, sell, trade or share any personal information that it collects to third parties, other than in
the course of completing a transaction, providing you with information that you have requested, or in
response to an investigation involving legal matters. AncientSculptureGallerys.com values the privacy of its
customers and subscribers. We will not disclose buyers information to third parties. We DO NOT trade or
sell email or physical addresses with or to other companies, or to organizations and groups seeking to
build mailing lists. We will not send email marketing 'spam' messages to subscribers or customers.
How do I contact you?
You can contact us by filling out our contact form or you can email us at
customerservice@ancientsculpturegallery.com. Our telephone is 1.201.880.7134. Our address is Ancient
Sculpture Gallery, PO Box 178, Garfield NJ 07026, USA.
Please contact us with any questions you have that are not answered here and we will endeavor to answer
them and add them to this page.
Please contact us with any questions you have that are not answered here and we will endeavour to
answer them and add them to this page.
Marble and Bronze Sculptures Museum Reproductions
How are your marble and bronze museum sculptures different from the other sculpture shops?
Our sculptures are EXACT REPRODUCTIONS IN CAST MARBLE AND COLD CAST BRONZE OR BRONZE
IN THE SAME SIZE AND DIMENSIONS as the great museum original masterpieces now housed by several
prominent world museums. All are casts faith, reproduced from molds created on the original classical
works now in the museum. Every mold is made by a 1 on 1 direct contact with the original object and
therefore it guarantees the highest possible authenticity of the reproduction (see some examples of our
finished products). These annexed galleries of cast molds make our collection exclusive and unique in the
world, as no permission will ever be granted by the competent authorities to subject historical
masterpieces to this process of reproduction again. These are collector items that can not be found
anywhere else in the world. We do not import products at very cheep cost from China, India, or Taiwan (as
most sculpture shops do) and then try to sell them to the North American customer several times higher
what was paid for. We do not import products (as most sculpture shops do) made of inexpensive plaster
that give cheep and kitsch look and feel to the product as soon it is touched and lifted like a feather. Our
museum sculptures are NOT made of resin or plastic. They are made of cast marble, which is extremely
heavy and strong, having a real ancient feel. An ancient patina finishing gives it an additional historical
value (you can choose not to have patina applied and keep it all white if you like). The statues can be
displayed both inside and out, they are weatherproofed.
Examples of our reproductions next to the museum originals:
Is your shopping cart SECURE?
Yes, your information is secure during the ordering process with a Secure Server Certification Authority.
VeriSign SSL Certificate protects e-commerce and other private information with 128-bit encryption, the
strongest SSL protection available anywhere. Statistically, it is safer to shop online with your credit card
than in a restaurant or department store. At AncientSculptureGallery.com, protecting your personal
information is extremely important to us. To ensure that you never have to worry about credit card safety
when you shop in our store, we use security software called Secure Sockets Layer (SSL), which is the
industry standard and among the best software available today for secure commerce transactions. When
you connect with our secure server, they exchange a handshake, which initiates a secure session. In most
browsers, look for a key or lock icon to indicate that you are in the SSL mode. From that point on during your
secure session, all the information sent between you and AncientSculptureGallery.com is protected by SSL
encryption.
How do I place an order?
Making a purchase could not be easier. Just browse through our on-line Shop, click on any items that you
wish to buy and put them into the shopping basket. After you have finished your selection, click on "Go to
Checkout" and you will be asked for a few details that we need to be able to satisfy your requirements.
Orders can be placed via our SECURE online shopping cart or by contacting us.
What payment methods do you accept?
We accept VISA, Master Card, American Express, Discover, Paypal, Diners Card, JCB, bank transfer,
personal checks and money orders, whichever is the most convenient for you (your item will be shipped as
soon as the check or the money order clear).
How will you confirm my order?
All orders will be confirmed via email on the day of receipt.
Do you charge sales tax?
Appropriate state sales tax will be added to orders shipped to residents of New Jersey.
In what currency are your prices?
All prices as well as shipping costs and taxes are in US Dollars.
How do you package and ship your merchandise?
We are very careful about how our items are packaged and shipped. We do not want the item to break in
transit! The merchandise is carefully packaged and boxed in order to ensure safe transit.
How much will shipping and handling be?
Shipping and handling is included in the price of the item, free for our customers in the USA. We do ship
worldwide - please contact us for a shipping quote to your country.
How long does it take for delivery?
If the item is in stock it will be dispatched immediately. If not in stock we will manufacture your sculpture
order in strict rotation as orders arrive. We aim to deliver the complete product to the end customer in 4-8
weeks from the time of receiving the order. Please contact us for a delivery quote.
Do you accept orders and ship to other countries besides the US and Canada?
Yes we do, we can ship to almost any country in the world.
What is your Return Policy?
We insure all of our shipments. If your item has been damaged during the shipping, please contact us and
we will make arrangements with you for the return and replacement of the damaged item. Please contact
us immediately so that we can file a damage claim with the shipper. Credit will not be issued unless you
notify us the same day you received the shipment and by providing pictures of the damage. Please note
that you will need to save the packing materials for the shipper to inspect. Insurance is void otherwise. We
will not be responsible for damaged merchandise not in its original packaging.
What is your Privacy Policy?
Your privacy is assured as it is of great concern to Ancient Sculpture Gallery. Ancient Sculpture Gallery
does not disclose, sell, trade or share any personal information that it collects to third parties, other than in
the course of completing a transaction, providing you with information that you have requested, or in
response to an investigation involving legal matters. AncientSculptureGallerys.com values the privacy of its
customers and subscribers. We will not disclose buyers information to third parties. We DO NOT trade or
sell email or physical addresses with or to other companies, or to organizations and groups seeking to
build mailing lists. We will not send email marketing 'spam' messages to subscribers or customers.
How do I contact you?
You can contact us by filling out our contact form or you can email us at
customerservice@ancientsculpturegallery.com. Our telephone is 1.201.880.7134. Our address is Ancient
Sculpture Gallery, PO Box 178, Garfield NJ 07026, USA.
Please contact us with any questions you have that are not answered here and we will endeavor to answer
them and add them to this page.
Please contact us with any questions you have that are not answered here and we will endeavour to
answer them and add them to this page.
Copyright © 2008 AncientSculptureGallery.com. All rights reserved.
